HOPES (Health Outcomes Focused Preventions and Evaluation System)
Critical Care HOPE, In response to the steep increase in the number of critical care patients during the COVID- 19 pandemic, adopted a Hub-and-Spoke ‘Tele-ICU model’. The model revolves around a dedicated command centre which acts as a Hub to effectively manage critical care patients at remote sites (Spokes). The ‘Tele-ICU’ platform is an innovative model because it allows an intensivist to actively manage the needs of 60-80 ICU patients across multiple locations from the command centre, as against 10-12 patients in a normal hospital scenario where the intensivist has to be at the hospital to physically monitor patient progress. This model not only increases the number of ICU beds that an intensivist can reach in a timely and cost-effective manner, but also deploys automated warnings and diagnostic assistance to provide high quality care to critically ill patients, thereby improving patient health outcomes.