Delivering integrated and affordable healthcare to the last mile


As on December 2022


Swasthya Mitras trained


people reached regarding status of COVID-19 vaccination


people directly benefited with OPD services.

Geographical Focus
  • Assam
Potential Impact
  • Reach

    6+ Million


Samridh support

SAMRIDH’s support is supporting GNRC to strengthen its impact by training an additional 3,000 Swasthya Mitras across 10 districts of Assam and double its fleet of rented ambulances to facilitate transportation in various remote and underserved areas of the region. Through these efforts GNRC is ensuring the increased reach of quality healthcare to Ayushman Bharat-PMJAY and Atal Amrit Abhiyan scheme customers, enabling them to have access to at least 35-40% of the hospital beds when needed. SAMRIDH’s assistance towards the expansion of GNRC’s Swasthya Mitra Program is enabling GNRC to increase the patient inflow and revenue stream to their hospitals, which in turn has enhanced GNRC’s ability to repay the debt and equity capital that it raises from financial institutions to further scale its reach across other regions in Assam.


of the population of Assam depends on the public sector for healthcare services (NFHS-4)


of the total population lives below poverty line [1]

The public health system in Assam is overstretched to meet all the health needs in tier 2 and 3 cities, and hard-to-reach regions. Poor access and lack of telecommunications connectivity, combined with high levels of illiteracy, misinformation, and cultural misconceptions, make it difficult for outreach programs to reach these places effectively. Post the pandemic and other public health disasters it has become very imperative to strengthen last mile medical delivery and access.

Swasthya Mitra Programme

GNRC Hospitals is a chain of private multi-specialty hospitals providing low-cost healthcare under the Ayushman Bharat PM-JAY/Atal Amrit Abhiyan-empanelled private hospitals. They have created an integrated and affordable healthcare delivery model through Swasthya Mitras (Health Messengers). Swasthya Mitras are Community Health Workers, mostly women, who are trained to create healthcare awareness and play an important role in promoting COVID-19-appropriate behaviour.

GNRC Swasthya Mitra Programme, in collaboration with SAMRIDH, has been working to spread awareness amongst the rural population on the importance of using face masks, maintaining social distance, practice hand hygiene and benefits of the COVID-19 vaccine; educate and inculcate COVID-19 appropriate behaviour in the communities. They are further trained to identity any patients with COVID-19 symptoms and then they will work in collaboration with the local Public Health Authority for facilitation of testing, tracking, isolation, and treatment of patients as per protocol.