Hindustan Latex Family Planning Promotion Trust (HLFPPT)

Strengthening the emergency response infrastructure



ambulances empanelled.


hospitals onboarded.

7000 +

hospital staff and ambulance operators trained on emergency response

Samridh support

SAMRIDH’s financial support is enabling HLFPPT to scale its platform REACH – that streamlines patients’ access to emergency services by reinforcing emergency response systems. The financial assistance is also helping HLFPPT to train helpline staff and EMTs, onboard additional ambulance service providers to the tech platform, and increase communities’ awareness about the platform to further strengthen the ecosystem for ambulance-based services.” Through SAMRIDH’s support, REACH can be expanded to 134 districts in the target states, covering 278.12 million people.

Geographical Focus
  • Madhya Pradesh, Rajasthan, Uttar Pradesh, Assam, Chhattisgarh
Potential Impact
  • 60,000+

    beneficiaries to be benefitted with ambulance services and 50,000+ beneficiaries through awareness campaigns.


ambulances for about 1,30,00,000 people across India[1]


people die each day due to delay in receiving medical assistance[2]

Emergency healthcare facilities in India are largely unregulated and fragmented. Lags in deployment and long waiting times lead to delays in delivery of life-saving care. Further, there is a lack of trained emergency medical technicians (EMTs) and sufficient technology, rendering most ambulances ill-equipped to perform crucial functions such as advanced life support (ALS), basic life support (BLS) and cardiopulmonary resuscitation (CPR). There is a critical need to aggregate emergency response services to make timely life-saving care accessible for underserved populations.

Reinforcing Emergency Response System by Aggregating Platform for Community Health (REACH)

HLFPPT is strengthening India’s emergency healthcare response system through REACH, a mobile application based aggregation platform for ambulances and other emergency response mechanisms. The platform aggregates both free and paid ambulances, and acts like an UBER for patients facing medical emergencies. Additionally, HLFPPT is also training helpline staff and healthcare workers, onboarding private and government facilities, and fundraising to provide free services for those who cannot afford them. The program is well on its way to transform the emergency response landscape in India.