Karma Primary Healthcare

Tech-enabled primary healthcare solution


As on October 2022


individuals reached through tele-calling


e-clinic consultations conducted

Geographical Focus
  • Rajasthan, Madhya Pradesh, and Haryana
Potential Impact
  • Reach



Samridh support

SAMRIDH is supporting Karma Primary Healthcare to stabilize its revenue stream and unlock additional capital from other international investors, donors, philanthropies, and multilateral agencies. This enabled Karma to expand its services to impact over 150,000 lives in the catchment area of its 25 clinics. Specific services under SAMRIDH support include COVID-19 awareness, distribution of critical medical devices for COVID-19 management, free door-to-door digital consultations to patients, and mental health counseling in tribal and rural areas of Rajasthan, Madhya Pradesh, and Haryana.


doctors in India are based in urban areas, serving only 28% of the population[1]


rural Indians seek medical help from untrained healthcare providers [2]


people annually pushed into poverty due to healthcare expenditure [3]

Shortage of doctors and inadequate health infrastructure are long-standing barriers for rural populations in India to access healthcare services. The rapid spread of the COVID-19 pandemic, resulting in the diversion of resources and unavailability of trained doctors, further strained India’s already fragile primary healthcare delivery system. The situation was aggravated by rural populations’ significant hesitation to receive COVID-19 vaccines because of misinformation and mistrust. The primary healthcare needs of these communities need to be met with sustained interventions.

e-Doctor Clinics

Karma is addressing the primary health needs and providing COVID-19 support to vulnerable populations in semi-urban and rural areas through e-Doctor Clinics that are supported by qualified medical professionals, diagnostics, and referral services in underserved areas. It provides access to specialty care like gynecology, pediatrics, internal medicine, and dermatology, which are hard to access in rural areas and are expensive to treat. By combining digital technology and human touch, the e-Doctor clinics deliver a sustainable rural healthcare model. The approach is advancing India’s key healthcare goals by expanding a complete range of primary healthcare services and reducing poor communities’ out-of-pocket health expenses. These clinics offer teleconsultation in accordance with NDHM and GOI guidelines.